Wow88live takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data — in line with the Malaysian Personal Data Protection Act 2010 (PDPA).
Important Note: By using the wow88live platform, you agree to the collection and use of your information as described in this privacy policy. Please read this entire document carefully before registering.
This Privacy Policy is issued by wow88live ("we", "Platform" or "company") and applies to all users who access or use the wow88live platform through our website, mobile app, or any other digital channel we operate.
Wow88live takes personal data protection responsibilities seriously. We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and international data protection principles in all aspects of our data collection and processing.
This document explains:
Wow88live has never sold members' personal data to any third party for marketing or commercial purposes. This is our absolute commitment.
Depending on how you interact with the wow88live platform, we may collect the following categories of data:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity | Full name, IC/passport number, date of birth | Mandatory (KYC) |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account number, e-wallet, transaction records | Mandatory (Payment) |
| Technical | IP address, device type, operating system, browser | Automatic |
| Usage | Games played, login frequency, settings preferences | Automatic |
| Communication | Support chat records, emails sent | Support-related |
We only collect data that is strictly necessary for the stated purposes. Data minimisation is a core principle of wow88live's approach to privacy.
Wow88live collects your personal data through several key methods:
The personal data we collect is used solely for legitimate and specified purposes. wow88live uses your data to:
Marketing Communications: wow88live only sends promotional communications to members who have given their consent to receive them. You may withdraw this consent at any time through your account settings.
Wow88live does not sell, does not rent, and does not disclose your personal data to third parties for marketing purposes. However, in certain limited situations, we may share your data with the following categories of third parties:
All third parties we work with are required to comply with strict data protection policies and may only use your data for agreed purposes.
Wow88live protects your personal data with industry-grade security infrastructure. The technical and organisational security measures we implement include:
Your personal data is retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Inactive account data of more than three years is subject to a secure data disposal process.
While we take all reasonable precautions, no security system is one hundred percent perfect. We encourage you to also take personal steps to protect your login information.
Wow88live uses cookies and similar tracking technologies to enhance the user experience and collect analytics data. The types of cookies we use are as follows:
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality and user experience of the wow88live platform.
As a data subject, you have certain rights regarding the personal data we hold about you, in accordance with Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
You may request deletion of your data in certain situations, subject to applicable legal requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request that we restrict how we use your data under certain circumstances.
You have the right to receive your data in a machine-readable format for transfer to another service.
To exercise any of the above rights, please contact the wow88live support team via live chat or email. We will process your request within 30 business days.
The wow88live platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process or store personal data from individuals under the age of 18.
Should we discover that we have collected data from an individual under the age of 18, we will take immediate action to:
If you become aware that someone under the age of 18 is using the wow88live platform, please contact our support team immediately.
The wow88live platform may contain links to third-party websites or services in certain contexts, such as payment providers or game providers. This Privacy Policy applies solely to the wow88live platform and does not cover the privacy practices of any third party.
Wow88live is not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of each third-party platform you visit before providing them with any personal information.
Game providers operating within the wow88live platform — such as Pragmatic Play, PG Soft and others — are governed by their own privacy policies. However, their integration within our platform is subject to the strict data protection agreements we enforce.
Wow88live reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes, we will:
Continued use of the wow88live platform following any policy amendment is considered acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, please contact our Data Protection Officer (DPO) through the following channels:
For requests related to your data rights (access, correction, deletion), please clearly state the type of request and include valid proof of identity to help us process it promptly.
Wow88live has an appointed Data Protection Officer to ensure compliance with all applicable privacy laws. Your privacy is not merely a legal obligation for us — it is a core value of our business.
Six concrete things we do every day to ensure the privacy and security of our members' data.
Your data is protected with 256-bit SSL encryption in transit and AES-256 encryption at rest — the same standard used by leading financial institutions worldwide.
Wow88live has never and will never sell, rent, or share members' personal data for third-party marketing purposes. Your data belongs to you — not to us as a business asset.
All our data collection and processing practices fully comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and the latest guidelines from the Personal Data Protection Commissioner.
Our systems undergo periodic independent security audits by certified third-party cybersecurity firms to identify and address any vulnerabilities before they become threats.
Wow88live provides easy-to-use privacy settings within your account — from managing your communication preferences to requesting access to or deletion of your own personal data.
Wow88live has a comprehensive data security incident response plan. In the event of any data breach, you will be notified within 72 hours as required by law.